Rentlio Pay is now available for Rentlio One and Rentlio Plus users
Whether you manage a few vacation rentals or a portfolio of hundreds of units, payment is often the weakest link in your operation. Copying 16 digit card numbers by hand, tracking due dates for every reservation, logging into OTA extranets, and typing amounts into a terminal all cost time and carry a risk of error that is usually noticed too late to fix.
Croatian tourism reached a record in 2025 with 110.1 million overnight stays, according to the Ministry of Tourism and Sport. More bookings mean more payments to collect, and every one done by hand multiplies the risk and the time lost.
Rentlio Pay now solves this for Rentlio One and Rentlio Plus platform users too. It is a payment solution built directly into your Rentlio system that automates the entire payment cycle without switching between tools. Below we cover all five features, from automatic charging and secure payment links to virtual card charging and digital wallets.
1. Automatic charging without manual due date tracking
Automatic charging is a feature that turns your cancellation rules into automated transactions inside Rentlio. The system tracks the parameters of each reservation and charges the card exactly at the time you defined, with no need to trigger the transaction yourself or check a due date calendar.
Manually tracking cancellation rules for every reservation creates a major operational risk. It is easy, under workload, to miss charging a reservation that has entered a non refundable period. The result is direct revenue loss that is almost impossible to recover once a guest cancels or does not show up.
Rentlio Pay solves this:
- Automatic transaction processing: the system tracks each reservation and charges the card exactly when due, for example 48 hours before arrival. You do not need to trigger payments manually.
- Immediate fiscalization and documentation: once a payment is successful, a prepayment invoice is created and fiscalized automatically, linked to the correct reservation.
- Real time payment status: if a transaction fails due to an invalid card or insufficient funds, the system alerts you immediately, so you can contact the guest in time or release the unit for resale.
Automatic charging means you collect exactly according to the rules you set, no matter how busy you are.
When you automate charging, you stop depending on the human factor. Revenue is secured according to your rules and administration is kept to a minimum.
2. Pay by Link for secure charging of direct bookings
Pay by Link is a feature that turns every offer into a secure transaction. Instead of handling card numbers, you send the guest a personalized, secure payment link, and the guest enters the details in a protected interface.
Direct bookings by phone or email often carry an overlooked security risk. Asking for card details by phone or sending card numbers by email is not only unprofessional but risky. One Croatian hotel was fined 15,000 euros for asking guests for the CVC code. Guests are careful with sensitive data today, and an insecure payment process can be the reason they abandon a booking with you and book through an OTA instead.
Pay by Link within Rentlio Pay solves this challenge:
- Security first: you send the guest a secure link, and they enter the data in a protected interface. You never handle sensitive card data.
- Integration with Rentlio Booking Engine: every payment made via the link is automatically recorded in the system, synced with availability, and generates a booking confirmation. Pay by Link works as an extension of your Booking Engine.
- Faster confirmation of direct sales: instead of waiting for bank statements, the system confirms a successful transaction in real time, so you can close the sale and block the dates right away.
A secure, simple payment process does not only protect guest data, it directly increases the number of direct bookings.
Pay by Link turns every direct offer into a secure transaction and builds guest trust, which translates into more bookings without OTA commission.
3. Virtual card charging without leaving the system
Virtual card charging (VCC) is a feature that lets you charge cards from sales channels such as Booking.com or Expedia directly inside Rentlio, without logging into their extranets.
Virtual card charging is often the slowest administrative task. Each reservation normally requires logging into a separate extranet and processing it manually, which costs valuable time, especially when you manage a large number of units and arrivals.
Rentlio Pay removes the need for external platforms:
- One click charging: charge the virtual card directly inside the Rentlio interface, without logging into extranets.
- Faster administration: what used to take a minute per reservation now takes a few seconds, which matters during high arrival or departure volumes.
- Centralized overview: all OTA payment data is in one place, linked to the parent reservation in the system.
Charging virtual cards from Rentlio turns reservations into revenue without wasting time on OTA channel administration.
VCC charging keeps the administrative burden to a minimum and lets your team focus on the guest, not on extranet details.
4. Send to POS for error free on-site charging
Send to POS is a feature that connects Rentlio directly with your POS terminal. Instead of typing the amount manually, you send the exact reservation amount to the terminal with one click, and the terminal activates with the amount already entered.
Typing amounts into a terminal while a guest waits is one of the most sensitive moments of on-site charging. A single moment of inattention is enough to transpose digits, for example entering 1,150 EUR instead of 1,250 EUR. Such an error is usually discovered only at the end of the day and leaves a direct financial loss and a mismatch in the records.
Send to POS removes this risk:
- One click amount transfer: you send the exact reservation amount from the system to the POS terminal, which activates with the amount already entered, ready for the card.
- Real time revenue alignment: because the terminal amount always matches the system, end of day discrepancies disappear.
- Faster charging: removing manual entry shortens the time a guest spends waiting, which directly improves service quality.
Send to POS turns on-site charging from a source of fear of error into the most precise part of your working day.
By sending the exact amount from the system to the terminal, you eliminate manual entry errors and ensure the numbers always match.
5. Apple Pay and Google Pay for one tap to a confirmed booking
Apple Pay and Google Pay are digital wallets integrated into the Rentlio Booking Engine that let a guest complete payment with one tap on their phone screen, without manually copying card details.
Modern guest behavior has changed. Planning and booking trips increasingly happens on the move, via smartphones. If your mobile payment process requires copying 16 digits from a card, the guest is very likely to abandon the booking at the final step.
Integrating digital wallets into the Booking Engine removes that barrier:
- Maximum transaction speed: guests pay with one tap using biometrics (Face ID or fingerprint) on their device, without reaching for a physical card.
- Higher conversion rate: fewer steps to confirmation significantly reduce the share of abandoned mobile bookings.
- An experience built for the modern traveler: options like Apple Pay and Google Pay show you keep up with the technology standards your guests already use every day.
One tap to confirmation means fewer abandoned bookings and more completed payments at the exact moment the guest is ready.
Digital wallets shorten the path to confirmation and directly increase the number of completed direct bookings on mobile.
How to activate Rentlio Pay?
Activating Rentlio Pay happens in a few steps, in cooperation with Worldline as the payment service provider:
1. Arrange the Service with Worldline
Contact us through the in app chat, and we will connect you with Worldline. You will then work directly with their team to arrange the service and agree on payment processing terms.
2. Retrieve the data from the Saferpay backoffice.
After signing the contract with Worldline, you get access to the Saferpay backoffice interface. From it you extract all the data you then enter into Rentlio to connect payments.
3. Optionally activate Send to POS.
If you want to use Send to POS, you arrange an additional service with Worldline. Worldline then sends you a POS device, if you do not already have one, and the activation parameters you enter into Rentlio so that terminal charging works.
Setup instructions inside the Rentlio interface are available here.
Integrating payments directly into Rentlio is not just a technical upgrade, it is a change in how you work every day. Instead of fragmented data and dependence on manual work, you get financial security through automatic charging, accuracy without manual entry errors, stronger sales through modern payment methods, and accurate documentation through automatic fiscalization.
The question for every owner and manager is not whether payments can still be handled manually, but what that time and risk actually cost. Rentlio Pay is built to remove that cost.
More than 1,700 properties in the region already use Rentlio, and Rentlio Pay is now available to Rentlio One and Rentlio Plus users too. Learn more on the Rentlio Pay page or book a free consultation and let the system handle payments.
Frequently asked questions (FAQ)
What is Rentlio Pay and who can use it?
Rentlio Pay is an integrated payment solution connected directly to Rentlio. It automates charging based on reservation rules, syncs amounts, and fiscalizes invoices automatically, all in one system. It is now available to Rentlio One and Rentlio Plus users, alongside Rentlio Pro.
How does the system know when to charge a reservation?
The system follows the cancellation rules you set in Rentlio. If a policy requires charging at booking or after free cancellation expires, Rentlio Pay initiates the transaction automatically at that exact time, with no need for you to intervene.
What happens if a card charge fails?
If a transaction fails, for example due to insufficient funds or an invalid card, the system notifies you immediately inside the interface. You can react right away, contact the guest, or release the unit for resale in time.
Is Pay by Link secure for guests and for you?
Yes, it is one of the most secure ways to charge. The guest enters card details in a protected interface, which means you never handle sensitive data. The whole process complies with PCI DSS security standards.
Can I charge additional services through Rentlio Pay?
Yes. Beyond the reservation itself, you can charge additional services using Pay by Link or directly on the terminal (Send to POS), and the system links the payment automatically to the guest account.
What is required to activate Rentlio Pay?
If you would like to start using Rentlio Pay, contact us through the in app chat and we will connect you with Worldline. You will work directly with their team to arrange the service and agree on payment processing terms. Once the agreement is signed, Worldline will provide you with access credentials for the Saferpay Backoffice interface. You will then enter these details into Rentlio to complete the setup. If you would also like to use the Send to POS feature, you can arrange this additional service with Worldline. They will provide the activation parameters that need to be entered into Rentlio, along with a POS terminal if you do not already have one.
Daniel Herman is a growth marketing enthusiast with 10 years of marketing experience who enjoys thinking strategically and seeing the bigger picture. He writes about everything related to developing marketing activities and KPIs, branding, and taking a long-term approach to success, always with the goal of sharing useful ideas and inspiring action.
