Golden Key Hotel, Poreč
Owner and General Manager Krešimir Zajko Ferić on Business Digitalization and Saving Time With Rentlio Pro
Golden Key, an adults-only boutique hotel with 12 elegantly designed rooms in Poreč, has been using Rentlio Pro since day one to optimize operations and ensure a flawless guest experience. With the Rentlio Pro platform, they have automated key processes, from managing reservations across multiple OTA channels and fast guest registration via eVisitor to comprehensive business reporting through Rentlio BI analytics. Co-owner and General Manager Krešimir Zajko Ferić highlighted that, having been a satisfied Rentlio user since 2017 in another property, there was never any doubt about choosing Rentlio as the PMS for their new hotel.
We’ve been using Rentlio since 2017 in another property, so we’re very familiar with the platform. Naturally, we started with Rentlio from day one in this hotel, we didn’t hesitate for a second about which system to choose. From the very beginning, we knew it would be Rentlio, and our experience and collaboration over the years have always been excellent.
Krešimir Zajko Ferić, General Manager in Golden Key Hotel
About the Hotel
Located in a quiet area of Poreč, Golden Key Boutique Hotel is an adults-only property offering an intimate and luxurious stay. The hotel features 12 elegantly and thoughtfully designed rooms, providing guests with maximum comfort, privacy, and relaxation. The property also includes a restaurant serving European and Croatian cuisine. As an adults-only hotel, it is perfect for guests seeking a peaceful and luxurious stay in an ideal part of Poreč.
Challenge
In today’s hospitality industry, presence on multiple OTA channels and business digitalization have become a necessity. For Golden Key Boutique Hotel, which has used Rentlio Pro from day one, common issues like time-consuming admin tasks, double bookings, or managing multiple channels never occurred.
Solution
The hotel’s co-owner and General Manager, Krešimir Zajko Ferić, had no doubts when choosing a property management system. After more than eight years of experience with Rentlio in another property, the decision was straightforward, and the hotel has been using the Rentlio Pro platform from day one.
Results
From the very beginning of using the Rentlio Pro platform, Golden Key Boutique Hotel has experienced clear time savings in daily operations. The system allows the hotel to manage all operations from a single place, while the Channel Manager keeps all OTA channels updated in real time, preventing overbookings. Automated pricing and availability updates significantly simplify everyday tasks.
The hotel’s General Manager highlights the seamless integration with the eVisitor system, which allows guest registration and document scanning to be completed in just a few seconds. This means staff can spend less time on administration and more on welcoming guests and engaging with them, improving the first impression and helping to build long-term relationships.
Another advantage is the easy onboarding of new employees. New team members quickly learn the system, which helps with seasonal staffing changes and day-to-day operations. Rentlio BI provides detailed insights into all key metrics, enabling the team to respond promptly and strategically to market changes. Beyond efficiency and accuracy, Krešimir also emphasizes the excellent support from Rentlio’s customer support team, which is always available and ready to help.
“I would absolutely recommend Rentlio Pro to everyone. The system is fast, accurate, simple, and reliable, and its design and colors even make it pleasant to work with.”
For boutique hotels like Golden Key, where the focus is on personalized service and a luxurious guest experience, technology that reduces staff workload and frees up time for guests is essential. Rentlio Pro has once again proven to be a reliable and easy-to-use solution that integrates all aspects of hotel management, providing security and efficiency at every step.
If you want to optimize the operations of your own hotel, get in touch to book a meeting and discover all the benefits of implementing the Rentlio Pro platform.
With automation, channel synchronization, real-time performance insights, and dependable support when it matters most, Rentlio Pro is more than a tool. It is a reliable partner in the daily running of your hotel.
