About the property management company

Sun Spalato is a full-service agency that provides a wide range of property management services, such as professional decoration and photography, sales management and price optimization on more than 60 sales channels (Booking, Airbnb, Expedia, etc.), cleaning and maintenance, check-in and check-out, and guest communication.

Guided by the premise that quality is the key to success, the Sun Spalato agency has become Dalmatia’s leading property management agency.

The agency has been officially operating since 2017 and currently employs 13 employees.

The Challenge

The dynamics of the financial industry, where he worked at the time, and managing family apartments took up too much of his time. Boris realized that for professional property management, he needed a tool that would save him time by automating repetitive tasks and a team of people who, with their knowledge and approach, would help him achieve the set goals.

The Solution

On a friend’s recommendation, Boris started using Rentlio Plus, which was influential in the business’s growth and scaling.

Rentlio Plus is the central tool of the Sun Spalato agency. It enables efficient management of accommodation units by automating daily operational tasks such as managing sales channels, prices, availability, issuing invoices, and registering guests on the eVisitor system.

Results

With Rentlio as the central tool that Sun Spalato has used since its beginning, the agency has grown an average of 90% year-on-year from a portfolio size perspective.

Some critical things that distinguish Rentlio from other solutions on the market are its simplicity and intuitiveness of use. This makes it much easier for the Sun Spalato agency to educate new employees who use the tool independently after a few days.

“Rentlio is easy and intuitive to use, which I attribute to its excellent UX and UI. It is the best of all the tools (in the category of Channel Managers and PMS) that we have encountered so far.” Boris Miodrag, CEO of Sun Spalato

Considering the well-known employment problem in tourism and the need for a quality workforce, Rentlio’s automation of numerous processes significantly reduced the agency’s need to employ many people.

“With Rentlio, we save up to 2-3 hours daily on automated administrative tasks. It also allows us to perform repetitive tasks with a few mouse clicks.” Boris Miodrag, CEO of Sun Spalato

Boris also emphasized Rentlio’s customer support, which responds to each inquiry within a few minutes and solves all problems professionally and quickly.

Rentlio also provides the basis for integrations with other software solutions. Sun Spalato has also developed its application for controlling income and expenses, connected to Rentlio via an API. The agency makes the application available to its clients and provides them with a simpler insight into the property’s real and actual state of operations.

Managing a large number of accommodation units requires a significant amount of effort and time, which is often impossible in today's busy daily life. The expectations of modern guests change from year to year, as does technology, which becomes imperative for the efficient management of accommodation units.

It is for these reasons that every property management company needs quality tools to automate repetitive tasks and facilitate the entire business, such as Rentlio Plus.

For more detailed information about the Rentlio Plus platform, which is the number 1 choice of leading property management companies, contact our sales team today!